Features (AddOns)

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InBox AppointmentCalendarAndResources

Version 7.0.1

Creation date 2020-12-03

Resources

Module to create 2 resource fields in the calendar and an overview of resources

Prerequisites

Framework

The following versions of the Znuny framework are supported:

  • [7.0.x]

Modules

The following modules are required:

  • InBox Core 7.0.1 or superior

Operational system

The following operating systems are required:

  • [None]

Third Party Software

The following third party software is required:

  • [None]

Installation

bin/otrs.Console.pl Admin::Package::Install /path/to/InBox\ AppointmentCalendarAndResources-7.0.1.opm

Configuration

No additional configuration required

Use

Adding resource fields

Now, in the appointment record, 2 new fields will be added:

  • Assigned Engineer: lists system agents

  • Applicant Engineer: lists system customers users

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After registering the fields above, you can view them on the card:

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Resource view

By clicking on the "Calendar -> Resource View" menu, it is possible to see the resources agents and the appointments.

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